About Our Agency
Bob and Rosemary Longley established the Longley Insurance Agency in 1990. As the agency grew, we moved to our current location in Exton, Pa and purchased our building in 1998.
Our agency offers the services of a wide range of property and casualty companies. However, we believe three things allow us to stand out against our competition:
Focus: Unlike many insurance agencies, we believe that focusing on specific types of businesses and organizations allows us to better identify needs and offer appropriate solutions to that niche group. At Longley, we specialize in fire companies, libraries, towing operators and contractors, among others.
Education and Expertise: We are a leader based not on our size, but on our efforts to always strive to be the best. As an example, we believe that our education and expertise create great value for our clients. At Longley Insurance, we may be the only insurance agency where every sales professional has received the Certified Insurance Counselor Designation (CIC) or MBA. The CIC is our industry’s foremost designation for practical, real world insurance education, and is only achieved after a rigorous course of study and the passing of five national exams.
Extraordinary Customer Service: We have a passion for delivering the very best customer service experience for our clients. A great barometer of an agency’s customer satisfaction level is its percentage of policies that renew. At Longley Insurance, we have historically high levels of client retention, having reached levels as high as 98%, among the industry’s best.
At Longley Insurance, we are proud of our reputation for solving complex business and personal insurance problems. Most importantly, we understand that reputations are earned every day, and are maintained only by offering the highest levels of service and satisfaction to our clients.
Our mission is simple -- "Solving problems for our clients through sound advice and extraordinary service."
We look forward to helping you with your insurance needs.